Frequently Asked Questions from Owners and Clients

Since 2016, JPM, LLC has used Rent Manager for our primary PM software solution.  Rent Manager provides full property accounting functionality, tenant and owner web access, maintenance tracking, a robust database, and easy integration with many other software programs.  Rent Manager also integrates it’s own VOIP phone system, which allows the ability to record all phone calls within the software.

In order to efficiently and effectively rent vacant properties, and provide quality customer service to our existing residents, JPM, LLC is currently required to use over 20 different software providers on a daily and monthly basis.  For a complete list of our technology partners, please visit Our Technology Partners | Johnson Property Management LLC.  These providers serve valuable purposes used daily in property management, such as online payment processing, payables processing, background screening, pet and animal monitoring, and electronic showing assistance.

The early winter time period between Thanksgiving and New Years is by far the slowest rental period of each year.  This is caused by a combination of bad weather, and rental prospects being focused on holidays rather than changing rental housing.  This is why JPM, LLC does everything possible to avoid November and December vacancies, including structuring lease periods to not end during these months.

JPM, LLC specializes in long-term (longer than six month) residential asset management. It is our core focus. All of our systems and procedures are structured around long-term leases and tenancies between 6 – 14 month initial terms. Tenants that have fulfilled their initial lease term without issue are generally offered a lease renewal option for another time period, or allowed to stay month-to-month at a higher rent rate.

JPM, LLC has always utilized a traditional calendar month bookkeeping and reporting style. Monthly Rental Reporting statements are both emailed to all clients and posted to Owner Web Access on the last calendar day of each month. This typically includes a Rent Roll, a P&L Statement (separated by property), a Summary Owner Statement, and a detailed Owner Statement. In addition, up-to-date information regarding financial information is available to each Owner/Client on their Owner Web Access, which can be accessed 24×7.

Through the use of our primary rental listing software, Showmojo, our website listings at www.jpmidaho.com (our website) are syndicated to over 50 other rental listing websites. These include Zillow and Trulia, which are the most accessed and used listings sites in the US at this time. For a full list of the 50+ sites our listings are included on, please view https://hello.showmojo.com/features/syndication-partners/. We also manually enter our listings on Boise Craigslist, and the listings are renewed on a daily or every other day basis.

Yes. Tenants are required to have a minimum of 100K Liability insurance prior to the time of key transfer. This insurance is important for the protection of property owners and properties in case of accidental damage or injury that occurs at the property to tenants, guests, etc. At the time of application, prospects let us know if they already have 3rd party tenant insurance, or if they will be purchasing insurance through our vendor insurance supplier YRIG. Proof of 3rd party insurance must be submitted to YRIG prior to key transfer, and YRIG tracks policies during the tenancy to ensure coverage is maintained. If tenants do not have 3rd party insurance, or do not purchase a policy through YRIG, they are automatically enrolled in JPM, LLC’s Master Policy for $16 per month, which provides them with $100K liability insurance during their tenancy.

JPM, LLC uses Experian, the most trusted of the major credit bureaus to run a tradeline report on all rental applicants.  Amrent, a national public record and criminal record database, is used for background checks on each rental applicant.   Rental verifications are done as needed, dependant on the applicant’s prior landlord, and the expected validity of the rental verification.  Employment verification is made based on the applicant providing current copies of paystubs, or deposit information from their bank.