Strategies for Productive Inter-Office Communication

Over the past nineteen years of working in the residential property management industry, I have had the opportunity to work with many different residents,  vendors, owners, and coworkers. Throughout my journey in property management, I have been involved in a lot of very productive inter-office communication, as well as some dialogues that have been less than productive. When communication inside a property management office flows well with positive and productive undertones, the result is a high level of organization and efficiency. Poor communication dialogues in the office will result in a loss of efficiency, a higher level of employee turnover, as well as other negative consequences. 

I have been fortunate in that I have worked with multiple family members inside our office, as well as some friends of our family. We have also had some employees that have been hired externally, but our communication tactics have remained fairly consistent among all of our employees over the years. I like to think of this strategy as ‘family style communication’,  as it resembles the way we might interact with various members of a family unit. I don’t wish to assume that all families communicate with each other in the same way, but I refer generally to a feel of communication that is based on openness and support. My attempt to follow these few simple strategies of inter-office communication have yielded positive results for our company over the years, and using some or all of them regularly in your office may be beneficial for your company as well.  Read more